SNAP Courier

See what Tyler of SNAP! Courier in Chicago had to say!

In the world of bicycle couriers, a 5-10-minute delay is a danger zone in more ways than one. No one knows this better than Tyler at SNAP! Courier, a bike messenger service offering clients take-out and restaurant delivery throughout downtown Chicago. Prior to working with pdvWIRELESS, he relied on cell phones and texts to dynamically assign restaurant orders to the closest, available couriers. “Delivering food on time is critical for our business and our clients, so every second counts. Trying to conduct business via individual texts and phone calls with two dozen guys weaving through traffic on bikes was becoming impossible,” he said. Tyler had used two-way radios in the past, and was excited to learn there was a system available from the original founders of Nextel. He connected with pdvWIRELESS in early December to switch to a more practical, efficient and safer way to communicate with employees, and is thrilled with the results. “From day one everyone was blown away by the radios and DispatchPlus. The ability to relay instructions and have real-time conversations with everyone at once, all with the push of just one button, is night and day compared to what we did before. We’re way more efficient, business is booming, and everyone is happy. Not to mention it’s safer.”